IDC Report: Can You Hear What I Mean? Polycom Delivers HD Voice
IDC explain how clear voice communication will help create new opportunities for your business
As voice communication evolves, new opportunities will present themselves. Lightweight-communications clients such as Skype are becoming more popular in both consumer and enterprise markets. Although these clients are relatively simple, since they traverse the open Internet the need for enhanced voice technology is especially acute.
Voice is also beginning to be deployed in non-traditional domains such as gaming. Thus far the implementations are crude and the quality is spotty; however, IDC believes that an opportunity to offer an improved voice experience in gaming is especially appealing. Finally, in an ultra competitive environment full of new and traditional players, there are few opportunities to gain a competitive edge. IDC believes that enhancing the clarity of voice represents a Greenfield opportunity that could help service providers avoid the death spiral of commodity pricing.