Latest Telephony/VoIP White papers


Are all VoIP services the same?

Questions to ask your service provider to ensure you get the VoIP service you need

Telecoms 2.0: Business continuity, a guide to keeping your services live

Communication networks are the lifeblood of the modern business, therefore businesses have to develop a continuity policy to ensure that they can maintain the flow of data to the teams that use it, or risk losing out to competitors who do.

Audio Electronics and the "Mobile Phone Buzz"

Stop the buzz, hear every word

Implementing a telecommuting programme

The philosophy of a distributed call centre.

Maximizing Unified Communications for your Business

Guidelines for success in deployment and solutions optimization.

VoIP Guide

The time is now ripe for this technology.

Gain clarity when using VoIP

Getting it right every time

Planning an IP Network for Voice and Data

Advice in planning a network that will carry voice and data traffic with a minimum of problems

VoIP: Delivering the Competitive Advantage

Many Solutions, Infinite Flexibility

Laying The Groundwork For IP Telephony

Explaining the components and process involved in an IP Telephony Assessment

Upgrading the Next-generation Network Part I

A Signaling Perspective

Implementing Voice Over Wireless Networks

Realities and challenges

Maximizing Assets and Unleashing Growth

The telecom, media & entertainment global practice

Unified communications – communication enabled business process ( CEBP )

CEBP is an emerging technology but it can deliver real benefits now

Seven Key Steps for Identity Management in a Unified Communications World

Many people report using as many as 6 different channels and 5 applications for communication each day.

Teleworking: Real value for virtual workers

A more co-ordinated approach to home working.

Communications tools for the effective worker

Making the most of office comms

Voice solutions guide

Cracking the voice puzzle.

Convergence Guide

All you need to know about running voice and data together.

MySQL Cluster Carrier Grade Edition for Telecom

How MySQL enables telecom organizations develop and deploy next-generation networks and services.

Contact Centers in Higher Education

Contact Center Usage in Higher Education

Ensuring IP Telephony Performance Through Remote Monitoring

VoIP Availability and Performance

Plug and Play: Managed IP Telephony

Benefits and challenges

The Superclass Softswitch

What service providers require from day one to deploy VoIP in their core networks

Setting Strategic Direction in the Converging Communications Industries

Introducing TME consulting services


Techworld White Papers

Database security: Preventing enterprise data leaks at the source

IDC discusses the growing internal threats to business information, the impact of government regulations on the protection of data, and how enterprises must adopt database security best practices...

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Service-oriented security

SOA has become an integral part of enterprise software by providing a framework to efficiently develop software as services that is easily sharable, reusable, and integrated. No where is the need more apparent than in the Identity Management space. Welcome to the age of Service-Oriented Security (SOS).

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Data protection prospective vendor checklist

Organisations need a way to map business needs against all these challenges in procuring a technical solution. To help, SANS has developed the following Prospective Vendor Checklist.

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Unlock the power of the mainframe

This whitepaper presents the notion of CICS as an integration hub based on a component-based, service-oriented architecture supporting Web services. Highlights will review the challenges and contrasted support for Web services natively in CICS.

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Techworld UK - Technology - Business

COLT White Paper

Are all VoIP services the same?

Questions to ask your service provider to ensure you get the VoIP service you need
With careful choice of partner, your business can have all the advantages of VoIP access - reduced costs, flexibility and simplicity - without the drawbacks.
This white paper is your guide to ensure you get right the VoIP service and details the pitfalls which businesses would do well to avoid.

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BMC

Ride the express lane in the journey to speed ITIL adoption

Explore the challenges in making the journey to ITIL and the criteria for selecting consulting services
By following ITIL practices, your IT organisation will become more closely integrated with the business. We recommend making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through execution of a strategic transformational roadmap.

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Webcast: IT Financial Management: Cost Optimisation for Efficiency and Agility.
On Demand Webcast
Join this webcast to learn about the techniques and technologies that can help you prove the value of IT to the business by understanding the true cost of today's IT services and those that will be necessary to deliver future success.

Register Today

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