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Latest IT strategy White papers


How IT Departments Can Retain Control over External IT Service Providers

In many IT departments, complex “homemade” solutions are often used

A Starter Guide to IT Managed Services

Develop and execute on a solid business strategy for running a managed services company

Boost IT Visibility and Business Value with Service Catalogue

Building trust through transparency

Top 10 Ways to Increase IT ROI Without Adding Staff

IT managers should plan proactively for spending cuts before they are mandated

Running Your IT Department Like a Business

The purpose of IT is not to manage computers

Game-changing strategy for your data centre

By 2015, IDC estimates 90% of IT investments will be evaluated in terms of strategic goals

IBM WebSphere MQ: The Right Information in The Right Place and Time

Connect your business starting simple

4-Step Game Plan for EffectiveTeams

Accomplish more by doing less

How unified communications pays for itself

Best practice tips on building a unified communications business case

Integrating Social into Business with Social Collaboration Tools

Improve the communication and collaboration experience

The data centre alternatives to build and buy

Bite the bullet for data center consolidation

Have No Fear of Consumerisation of IT

The future of business

How big data creates value

Big data analytics explores the granular details of business operations and customer interactions

4 Reasons to Adjust Your Endpoint GRC Strategy

IT needs to re-evaluate its endpoint protection strategies

Global Insights on Succeeding in the Customer Experiance Era

Great customer experience is critical to business advantage

Hybrid IT

A model of versatility for today’s business

Choose – and Choose Wisely – the Right MSP for Your SMB

The hidden costs of in-house IT organisations

10 Effective Habits of Indispensable IT Departments

Understand the business goals

Maximise your IT budget

Your IT quality health assessment tool

How to Become an Operations Superstar

The operations challenge

4 ways IT can control contact centre costs

Lower the time your IT group spends managing contact centre technology

User Experience Management (UEM) and Business Impact – A Cornerstone for IT Transformation

Cloud is accelerating the importance of UEM

The Rewired Resolution

8 ways to work smarter, live better, and be more productive

The Forrester Wave: Cloud Strategies of Online Collaboration Vendors

Online collaboration tools help you remain nimble in a changing business world

The unified communications journey

Forrester: when to deploy unified communications


Techworld White Papers

Choose – and Choose Wisely – the Right MSP for Your SMB

End users need a technology partner that provides transparency, enables productivity, delivers...

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10 Effective Habits of Indispensable IT Departments

It’s no secret that responsibilities are growing while budgets continue to shrink. Download this...

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Optimise Performance For Global eCommerce

Global is all the rage: eBusiness teams are feverishly building new international initiatives in...

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Gartner Magic Quadrant for Enterprise Information Archiving

Enterprise information archiving is contributing to organisational needs for e-discovery and...

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Techworld UK - Technology - Business

Part 2 of your journey to virtualisation

You can still access part 2 of our virtualisation journey - explore how you can improve your servers, storage and networks by developing your infrastructure.

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Access Techworld's content on the move

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From Wow to How : Making mobile and cloud work for you

On demand Biztech Briefing - Learn how to effectively deliver mobile work styles and cloud services together.

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